Orders are generally dispatched within 2 days after the receipt of payment and are shipped via UPS or certified mail with tracking and drop-off signature. National orders exceeding 100,00 EUR or 200,00 EUR for international orders and weighting less than 1 kg, excluding the bibliography, will be delivered free of shipping costs. Anyway shipping costs will be displayed during the shopping process before the checkout.
Shipping fees include handling and packing as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Special care is taken to protect fragile objects. Your items will be well-protected.
Returns will be accepted only within 48 hours after the receipt of merchandise and prior notification to Filatelia Hobby. We reserve the right to refuse returns in case of any manipulation or damage on the product. The lot will be sent back as quickly as possible and if appropriate, the refund will be made within 48 hours in the same currency and with the same payment method as used to purchase.